When you utilize your freight carrier as a real team member, not just a service provider, you can expect better business outcomes.
If you have only been considering your carrier as a means to an end, there is a very good chance your services and routes are not as closely aligned with your needs as they could be. Proactive communication is an absolute must if you are aiming to make your freight carrier a more productive tool for your company. With open communication about the needs of your business, your carrier can be better prepared to meet those needs instead of scrambling to repair damage when things go off the rails. Plus, with greater collaboration, you can expect better rates and routes in your freight quotes.